Frequently Asked Questions
Who are these courses for?
Beginners, caregivers, educators, and workplace teams who want a calm, practical introduction to extinguisher use.
What is the PASS method?
PASS stands for Pull, Aim, Squeeze, Sweep — the core motions of safe extinguisher use. We teach it with scenario practice and reflection.
Do I need special equipment to learn?
No. Our courses include checklists and role-play prompts. If you have an extinguisher, we’ll show safe inspection steps you can practice without discharging it.
Will I receive a certificate?
Yes. Finish the lessons and a completion certificate becomes available for download. Keep it for workplace onboarding or personal records.
How long do I have access?
Courses remain available in your account for at least one year. We also send optional refresh reminders.
Are these courses a substitute for local regulations?
No. Our training supports general preparedness. Always follow your local laws, workplace policies, and manufacturer instructions.
Can my team learn together?
Yes. We offer group access with facilitator notes and discussion prompts for team-based drills.
What should I do first in an actual fire?
Prioritize people and exits. Sound alarms, call emergency services, and use an extinguisher only if the fire is small and you have a clear exit. If in doubt, evacuate.
Quick tip: save your local emergency number
We recommend posting the number by exits.